SportStop.com Reviews

Sports Stop sent a faulty product and would not refund my money. I had a similar experience to others. They are great on the shipping and selling. Good luck if you want a refund or they make a mistake

The details is they sent a defensive shaft that had the grip coating break down so that it felt like it was covered in honey. They did not want it back, and eventually refunded me for the cost of the stick. They would not refund the shipping.

Sport Stop admitted in email that they knew about the issue for this particular brand of stick, and that they did not quality control the product before they sent it out. They actually sent me customer reviews that said they had an issue as an excuse as to why I should pay the shipping costs for a product that is in the trash can. Pretty much pathetic.

Great choice and variety of different items for playing lacrosse. I'm glad that we finally have stores dedicated to one single sport, and sales people are real professionals in what they offer.

Great choice and variety of different items for playing lacrosse. I'm glad that we finally have stores dedicated to one single sport, and sales people are real professionals in what they offer.

This company is great when they are selling you their product. Don’t try to return or exchange anything though. They blow you right off. You can’t exchange anything. It’s not an option. You can return it, but their website doesn’t process returns well and their customer support has no interest in helping you. I’ve been trying to exchange something for two hours and getting a response from them is like pulling teeth. And it costs $12 to make the return. Unbelievable

Purchased a StringKing LAX shaft and pre strung head. I thought I was getting a ok deal even with the included shipping and handling costs to get the product to Canada. However, SportStop does not disclose that the high shipping cost that they charge does not cover an additional charge that the carrier (FedEx in my case) will charge you after the parcel has been delivered for “administration/processing fee” for it to enter Canada. This cost me an additional $104.78
I tried to reach out to SportStop to discuss…..zero response.

Purchased a StringKing LAX shaft and pre strung head. I thought I was getting a ok deal even with the included shipping and handling costs to get the product to Canada. However, SportStop does not disclose that the high shipping cost that they charge does not cover an additional charge that the carrier (FedEx in my case) will charge you after the parcel has been delivered for "administration/processing fee" for it to enter Canada. This cost me an additional $104.78
I tried to reach out to SportStop to discuss…. Zero response.

Purchased a StringKing LAX shaft and pre strung head. I thought I was getting a ok deal even with the included shipping and handling costs to get the product to Canada. However, SportStop does not disclose that the high shipping cost that they charge does not cover an additional charge that the carrier (FedEx in my case) will charge you after the parcel has been delivered for "administration/processing fee" for it to enter Canada. This cost me an additional $104.78
I tried to reach out to SportStop to discuss…. Zero response.

I bought Warrior Jet Pack Max Grey Lacrosse Backpack Equipment Bag. It is not cheap. But I decided to buy it because I heard this company provides quality products. And it is really true. The tissue is very strong and it is cleaned easily.

I bought Warrior Jet Pack Max Grey Lacrosse Backpack Equipment Bag. It is not cheap. But I decided to buy it because I heard this company provides quality products. And it is really true. The tissue is very strong and it is cleaned easily.

I bought Warrior Jet Pack Max Grey Lacrosse Backpack Equipment Bag. It is not cheap. But I decided to buy it because I heard this company provides quality products. And it is really true. The tissue is very strong and it is cleaned easily.

I've purchased hundreds if not thousands of dollars form Sports stop over the past several years. It was my "Go to" When I needed something in a pinch or for that special lacrosse gift.

The exchange policy blows.

My most recent purchase was for UA Rib Guards - A 50 dollar purchase for which I paid 11 dollars to ship them. When they arrived they were a touch too big. No problem, I thought, I'll simply exchange them...

Well. You can't exchange anything with SS. You can only flat return the item and then purchase again. So I did... and paid another 11 bucks to have the item shipped. then... I go to my email to look for the return shipping label only to discover that If I want it that it will cost me another 9 dollars. Doh!

So when you add up all of the shipping costs for an item I simply wanted to exchange I'll have paid 62% of the purchase price to get it here.

Lesson learned. My bad. Its a good company with a bad return policy. There are other options that should probably be explored.

-- Good gear paired with a great costumer service. --

Selling top gear at competitive pricing. If you don't know exactly what you looking for, they always help you out.

I went on to by a lacrosse stick for my granddaughter for her birthday. I found the best price on sportstop.com. She used the stick twice and it cracked (Brine dynasty warp). The customer service was outstanding. Great communication and very helpful. Replacement arrived quickly.

I went on to by a lacrosse stick for my granddaughter for her birthday. I found the best price on sportstop.com. She used the stick twice and it cracked (Brine dynasty warp). The customer service was outstanding. Great communication and very helpful. Replacement arrived quickly.

Always a reliable source for gear over the years. I never look for stuff without consulting SportStop in the mix and more times than not I'm using their site.